Terms & Conditions

Please read and understand all our terms & conditions...

Welcome to the website of Azalea Bridal. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Azalea Bridal’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Who We Are

Azalea Bridal is a company registered in England & Wales under registration number 09881747. To contact us, please email info@azalea-bridal.com.

Communication

If you have made a purchase from us we may occasionally update you on our latest products and offers via e-mail.

You are free to unsubscribe from marketing communications from us at any time. If you do not wish to continue to receive e-mails from us you should opt-out, clicking on the "unsubscribe" link in any emails which we might send you. This will suspend your e-mail notifications, however, you are free to sign up again in future if you wish to do so.

Our Order Process

  1. Select the your dress colour/s, size/s and quantities required. If you would prefer to view fabric samples 'in real life' before purchasing, we are able to send you fabric swatches to help with your decision.
  2. Complete our short order form.
  3. Once we receive your order, we will process, confirm and generate an invoice for you.
  4. We take payment in full including postage via PayPal
  5. Once your payment has been received, your order will be packaged and shipped to you the same day (if you confirm your order before 3pm), or the next working day.
  6. We will then contact you to confirm your parcel is on it’s way.
  7. You will receive your dresses within 3 working days of your order being confirmed. All orders are sent as standard via Royal Mail's 2nd Class Signed For service (or equivalent). If you require your order sooner, please make this clear at the point of ordering and we'll be happy to discuss options.

Payment

A contract is formed between us and you when (and not before) we have sent you confirmation by writing or email to the address or email address you have given and receive payment. You may not cancel or vary your order once it has been accepted.

We currently use Paypal to accept payments. We expect payment upfront and in full before we will ship any goods to the customer. All goods remain the property of Azalea Bridal until paid for in full. As soon as payment has been confirmed, then and only then will your product be sent out to you.

Returns & Cancellations

We understand that ordering a dress / dresses for your special occasion is an important undertaking. After placing your order there is still time to change your mind. Provided your order has not left our control, you are able to amend / change your mind until this is the case. Once your order has been dispatched, the order cannot be cancelled. Likewise, if you have requested alterations and work on these has already begun, we would be unable to cancel your order.

Your satisfaction is of the utmost importance to us. As such, all goods sold by Azalea Bridal are checked before being sent that they adhere to our high quality standards. Upon the arrival of your package we still encourage you to check and make sure that the dress is of the size or custom measurements that you specified. Please try on your dress as soon as possible without removing the tags, altering, or washing the dress to make sure you are completely satisfied.

Returns

When returning products please remember they are your responsibility until they reach us. For your own protection we recommend you send any returns using a delivery service that insures you for the value of the goods (for example Royal Mail First / Second Class Signed For in the UK) or a courier service (in the USA or Europe). It is essential that you get a tracking number as we can only refund items that are received back to us.

We do not reimburse for return postage - this will be done at your own cost.

Refunds will be processed up to 14 days after we receive the returned goods.

Dress Customisations

If you have requested customisations and work has begun, all sales are final. No refunds will be given nor do we accept returns or exchanges.

Customisations

The simple sizing structure of our dresses means no sizing alterations are absolutely necessary. Should you wish to change the length of your dress it simply requires a straight cut with no hemming. We can do this for you (provided you supply measurements to us) at a cost of £20 per dress.

Intellectual Property & Copyright Notice

The intellectual property rights in all software and content made available to you on or through this website, remains the property of Azalea Bridal and are protected by copyright laws and treaties. All such rights are reserved by Azalea Bridal. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

General

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

We reserve the right to update or modify our terms and conditions at any time, without notice.